It’s that time of the year… Cold Season!
My family and I have just recovered from a particularly nasty cold (I’ll save you the details),
So suitably insprired, this week I want to you to consider if your business has also caught a cold!
Signs Your Business May Have The Common Cold:
Your processes are backlogged, inefficient, and/or dependent on a key person (who has just taken some leave).
Your communications are ineffective or non-existent due to entrenched organisational silos or cliques.
There is a lack of strategic progression due to either a uselessly-generic strategy or ongoing instability of direction (think of a fish flopping on the sand).
Your decision making processes take too long, your policies stifle individual thought and your governance is overburdened with administration.
Your business is focused purely on solving problems instead of creating new opportunities and improvements, or, your workforce is over-saturated with ongoing changes to the way they work.
Your workforce productivity is dwindling, spurred from low levels of momentum or morale (or both!).
Your customer satisfaction is declining or already low as a result of problems that are occuring further up the process stream.
Does any of that sound familiar?
Luckily, the common cold isn’t as scary as it once was.
Here’s your 5-Step prescription:
- Work with a trained ‘business health’ practitioner
A high quality consultant/guide/coach will help you penetrate the dangerous veil of internal group-think and draw from their deep well of tools to aid in both remedial and preventative action.
- Keep up your fluids
Keep your organisational lifeblood (cashflow) moving. Unlike a cold, business stagnation and loss of momentum is not what we are after here.
- Get some fresh air
Regularly look outside yourselves for new ideas, invest in training and expertise, and create time for innovation and experimentation.
- Manage the symptoms
Working with your external support, address the symptoms using proven tools. (see my resources page for ideas).
- Treat the cause
While working through the symptoms, start pursuing a root-cause analysis. There may be a few. Once identified, implement immediate remedy and rectification. Once again, external support can help here.